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Privacy policy

Last updated: 3 November 2026

In short: StreamFlow has no user account, no server storing your data and no analytics or advertising tracking. Your playlists, credentials, favourites and history stay on your devices. Purchases are processed by Apple or Google. We do not sell or share any data.

This is a translation; in case of discrepancy, the French version prevails.

1. Data controller

João Barbosa, Monthey (Valais, Switzerland), publisher of the StreamFlow app.
Contact for any question about your data: support@stream-flow.ch.

This policy applies to the StreamFlow apps for iPhone, iPad, Apple TV, Mac, Android and Android TV, and to the website stream-flow.ch. It complies with the Swiss Federal Act on Data Protection (FADP) and, for users in the European Union, the General Data Protection Regulation (GDPR).

2. What StreamFlow does not do

  • No account creation, no sign-up.
  • No analytics, audience measurement or tracking tools.
  • No third-party or targeted advertising: the free version only shows banners for StreamFlow PRO.
  • No sale or rental of personal data.

3. Data stored on your devices

The following information is stored only on your device and is never sent to us:

  • the addresses of your playlists and servers, and the credentials you enter;
  • your favourites, lists, hidden or locked channels and your parental control PIN;
  • your history, playback positions, personal ratings and settings.

iCloud sync (optional, PRO). If you enable it, some of these settings are synchronised between your Apple devices through iCloud, under your Apple account. This data is managed by Apple; we have no access to it. The parental control PIN is never synchronised.

Backup. The backup you export (JSON file) contains your playlists and credentials: keep it in a safe place. It is never sent anywhere without your action.

4. Services contacted directly by the app

To work, the app connects directly from your device to the services below. As with any Internet connection, these services receive your IP address. We receive none of this data.

ServiceWhenData sent
Your sources (IPTV provider, Plex / Jellyfin / Emby server, TV box)Always — that is their purposeThe credentials you entered, the requested streams
The Movie Database (TMDB), Wikidata / WikipediaMovie and series pages, cast photosThe searched title
stream-flow.ch (app configuration)At launchNo personal data (the host sees the IP address, see section 7)
YouTubeIf you play a trailerThe requested video
Trakt, OpenSubtitlesOnly if you enable themYour Trakt token and what you watch; the subtitle search
Apple (App Store, iCloud) or Google PlayPurchases, restore, syncHandled by Apple or Google under their own policies

5. Purchases and subscriptions

StreamFlow PRO subscriptions are purchased and managed by Apple (App Store) or Google (Google Play). We do not receive your name, e-mail address or payment details: the app only receives confirmation that the subscription is active.

6. Free Android version

As on Apple, the free Android version shows no third-party or targeted advertising: only banners for StreamFlow PRO. The app does not use the device's advertising ID. Subscriptions are managed by Google Play, which only sends us confirmation that the subscription is active.

7. Website stream-flow.ch

This website uses no cookies, no analytics and no third-party fonts or scripts. The host (Vercel Inc., United States, global delivery network) keeps technical logs (IP address, date, requested page) for security, for a limited time. Transfers outside Switzerland are covered by Vercel's standard contractual clauses. The domain name and e-mail are managed by Infomaniak Network SA (Geneva, Switzerland).

8. E-mail support

If you write to us, we use your e-mail address and the content of your message only to reply. Never send us your passwords or playlist credentials.

9. Children

StreamFlow is not specifically aimed at children and does not knowingly collect any data about them. The built-in parental controls let you restrict access to some content.

10. Your rights

Since your data stays on your devices, you are fully in control: you can change or delete it in the app, or by deleting the app. For any request (access, correction, erasure, objection), write to support@stream-flow.ch. You can also contact the Swiss Federal Data Protection and Information Commissioner (FDPIC) or the supervisory authority in your country.

11. Changes

We may update this policy. The date of the last update is shown at the top of the page; for significant changes, we will let you know in the app.

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